Passengers must comply with all Government (Federal and State) requirements for entry into Western Australia or to access the Swan River Seaplanes services. Where the passenger does not so comply, and cancels or is unable to access our services, any and all monies paid will be forfeited.
Weight restrictions mean we cannot take passengers over 120kg. False declaration of body weight may result in your fare being cancelled. Please allow for clothing when declaring your weight as you will be weighed in your current attire. Luggage allowance of 5kg per person is automatically added.
Infants (under 2 years of age) can be hosted. The combined weight of the infant and parent must be under 120kg. Please ask our staff for more information.
It is common for Rottnest Island to experience unfavourable winds in the afternoon which can restrict seaplane transfers. In the event of high wind above our seaplane takeoff and landing crosswind limit alternative transport from Rottnest Island will be arranged and a partial refund will be offered.
Due to limited tour spaces, all tour bookings must be paid for in full to secure booking.
Ferry bookings made online are on request until confirmed by the supplier.
All flights and tours are subject to minimum passenger numbers.
Baggage allowance for all flights is strictly 5kg per person. Luggage is weighed at check in. Additional luggage can be transported to your destination at an additional cost.
We reserve the right to cancel or change any tour due to unforeseen circumstances.
Excellent
Seaplane was fabulous but no commentary so no idea where we were. Got to island and pretty much left to our own devices. Went to loo once landed and bus to settlement had departed without us. No drama as easy walk to settlement but on arrival discovered we were booked into different restaurant with only 3 course meal, not 7 courses as advertised and paid $495 for. No guidance re what to see on island. We found our way around but pity if you’re non English speaking. Disappointing and didn’t meet expectations 🙁