Before booking, please ensure your mobile device is eSIM compatible and unlocked.
Devices that are NOT supported:
Carrier-locked phones, Apple watches, and iPhone models purchased in Hong Kong, Macau and Mainland China.
iPhone with 2 physical SIM card slots.
Samsung S20 or certain series models that originate from Canada, USA and Hong Kong.
Pixel devices purchased in Australia & Devices on Android Q Beta versions.
Samsung Galaxy S20 or later
Samsung Galaxy Z Fold - all models
Samsung Galaxy Z Flip - all models
its easy to use
Perfect experience. Made the purchase on Pelago and got an email with details on how to activate the eSIM within 24 hours. Once activated (did this in Singapore), it worked without issue when I arrived in Thailand. Lots of places in the city had 5G connection, which was great.
Super easy to install and use! I have a samsung s22