Departing from Haneda Airport, your driver will wait up to 120 minutes for free after landing.
Departing from 23 wards of Tokyo, your driver will wait up to 30 minutes for free from the stated pick-up time.
Excess charges will be incurred if departures from Haneda Airport and departures from 23 wards of Tokyo exceed the above time slots.
If we are unable to contact you within the waiting time, your order will be cancelled.
Nighttime Surcharge: An additional fee of 20% of the total will be charged for services provided between 10:00PM and 5:00AM (fees to be paid on-site)
A grace period of 60 mins apply to the airport pick-up service, starting from your flight arrival; A grace period of 30 mins apply to the airport drop-off service, starting from the reservation time. exceeding the grace period will incur a surcharge of JP¥2,000/30mins (fees to be paid on-site)
Driver's Speaking Language: Japanese, Chinese, English
Great service and value for a fuss free airport transfer with young kids. From order to communication with the driver down to the pick up was seamless. Driver was also very professional and helpful. Definitely recommend if travelling with large luggages and young kids as a fuss free option verses the subway or buses especially early in the morning.
Excellent service. Our driver made sure we are able to enter our air BnB safely before leaving..
All went well of the pick up. Nice driver and very caring driver. We enjoyed the trip from airport to the hotel. Really 5 star services. Thank you!
Driver kept in touch at all times and was very professional, friendly. He was punctual and waited for us and even advised us to keep the child warm given the cold weather.
Communicative and friendly driver. Hassle free service. Make sure to book well in advance as short-notice booking might got rejected as the booking was full (happened to me once - my fault).
Superb service provided by the driver. Texted me the day before arrival to confirm the arrangement and also provided me with photos on the exact pickup location upon arrival. We didn’t have any trouble finding his vehicle: He helped us with the loading and unloading of luggages from the vehicle. Worth booking the private transfer if you are a family travelling with children and many luggages. Excellent service!
Even though the driver couldn’t speak english, it’s he is very nice and make our way so enjoyable, thank you
Service was efficient and seamless. Driver texted us with clear instructions the day before and was waiting when the plane landed. Everything was smooth but the driver looked fierce 😁😁