You may install eSIM before travelling (before your flight) or, at your destination when you need it.
To successfully install eSIM, a stable Internet connection is required.
eSIM can only be installed once. Do NOT delete or remove your eSIM from your device after successful installation until end of your trip or selected duration, whichever earlier.
You can have different eSIM plans installed on your device.
Data speed varies depending on the country and location.
If daily data is used up prior to the daily reset then unlimited data on reduced speed of 128 kbps (Messaging Apps) is accessible.
If you encounter any service disruption such as unable to connect to the internet, slow speed, APN settings or any other service disruption after inserting the card, please contact the operator’s customer service at: hello@frewie.com (email) and chat via https://frewie.com, indicating booking details and issue faced.
This is a Data-only eSIM. Calls and texts are not available.
The operator is not responsible or liable for any changes made to data speed or usage.
Under the Fair Usage Policy, data speed and usage may be limited for users who process large amounts of data in a short period of time.
This is at the discretion of the subscribed telecommunications company and may occur without prior notice.
It was seamless and super easy to install.
Easy and fuss free install working straight away
Very easy to use, instructions were very clear and instantly active on the day without any problems at all
i would highly recommend using an esim. it’s so reliable and no downtime
Easy to use. When arrived airport sim connect to SoftBank immediately and can use very smooth.
Work as smoothly as possible. Add it in my embarkation country (and turn it off). And turn the sim on after arriving Japan.