Please arrive at the designated location 14 minute(s) before the scheduled departure time, as the tour will depart on time
On the day of departure, the tour may be canceled due to road traffic information, snowfall, or other unavoidable reasons. In this case, you will be guided to the meeting point (Shin-Osaka). *If the tour is canceled at the meeting point (Shin-Osaka), transportation fees to the meeting point cannot be refunded.
Arrival and departure times may be delayed due to road conditions, weather, and other unavoidable reasons. If you are late returning and need to take a taxi or stay overnight, KKday will not be able to cover your claim. Thank you for your understanding.
There have been many incidents of theft, loss, misplacement, and mistaking luggage for other customers at departure, rest, and arrival points. The loading and unloading of luggage when boarding and disembarking the bus is a service provided by the bus driver and our staff, and we cannot accept responsibility for the storage and management of luggage that results from this. We ask that customers manage their own luggage.
There will be no tour conductor accompanying the tour. Please follow the instructions of the bus crew and conductor while the bus is in operation.
There is a limit to the amount of space in the trunk of the tour bus, so we cannot accept large suitcases (with the total dimensions of the three sides exceeding 150cm) or large luggage such as snowscoots. Other luggage is limited to one piece.
We do not guarantee that each rental item will be in stock. During peak periods such as the New Year holidays, consecutive holidays, weekends, and public holidays, it may take a long time to rent out items, so we recommend that you prepare your own equipment. If the size you want to rent (boards or clothing) is not available on the day at the venue, the tour fee will not be refunded.
Smoking is prohibited on the bus. Please refrain from drinking alcohol, eating, or talking loudly on the bus.
Due to amendments to the Road Traffic Act, wearing seat belts has become mandatory, so please cooperate by wearing them.
Coupons such as lift ticket vouchers, rental discount tickets, and round-trip bus tickets will be given to you by the reception staff at the meeting and departure point, Shin-Osaka.