Do note that wef 1 Sep 2023, all customers are required to pay an additional Rp. 35,000 (SGD $3) when they return from Batam to Singapore at the Majestic Counter. This applies to customers holding onto tickets but have yet to travel as well.
Customer is required to reserved their own travel date and timing in the Majestic Fast Ferry counter with the Open Dated ticket.
Open Dated tickets are not reserved with a confirmed travel date and schedule of travelling.
Open Dated ticket can be used on any dates and ferry schedules as long as the seats are available.
Booking must be reserved with at least a 6-month passport validity.
Please ensure your visa status makes you eligible to enter Indonesia from Singapore.
Seats are subject to availability.
No refunds/cancellations for customers who miss the ferry/no-show.
Ticket valid for 90 days of purchase.
All Majestic Fast Ferry guests are entitled to 20kg of check-in baggage.
Guests can print out your voucher or use your e-voucher through the phone. A physical print out is not required.
Quality of the boat is great. Very timely departure. Hassle free, and very little wave felt despite raining when return. Restrooms are clean. Staff by the entry/departure door of ship are friendly, helpful and professional
Proses booking mudah dan penukaran tiket di counter juga lancar. Kapal sangat bersih dan on-time, good job Majestic team!
Very good professional on time and staff very helpful.
It was a smooth check in, great value of money!
Very fast confirmation and smooth transaction. Will definitely use pelago again and what's best is you get to accumulate points!
Great experience!