Please choose the date of use as pick-up date while booking.
Rental Octopus Card (HKD150 Preloaded) does not include HKD50 deposit of the card, please pay upon pick up.
Rental Octopus Card (HKD150 Preloaded) does not include HKD11 service fee (deduct from deposit upon refund the card).
Pick-up Location: Hong Kong International Airport, Terminal 1, Arrival Hall, Counter A13
Please recharge your Octopus Card when the balance reaches zero.
Tourist Octopus Card is only available for adults. Cards for children ages 3 to 11 must be purchased at the MTR Customer Service Center.
Travelers who have a balance left in their Octopus cards may exchange the card for a cash refund at any of the service counters within MRT stations at the end of their trip.
Please note that Octopus Card can’t be refunded at Counter A13 in the airport.
Once refunded, Tourist Octopus Card will no longer be valid.
Octopus Card cannot be shared by more than one person traveling together on public transport.
Please note that counters within the airport will not return your Octopus Card after refunds are made. If you wish to keep your Octopus Card after receiving your refund, please head to a service counter within MRT stations.
For any problems relating to the use of Octopus Card, please contact the on-site staff for assistance.
Delivers as promised. Pick-up was quick and easy. Using the Tourist card instead of the rental one meant I didn't have to worry about getting the card refunded at the end of my trip. Will recommend. P.S. I travelled with my family, all of us adults, but Pelago's review form doesn't have this option.
Simple and straightforward. Just show the QR code to staff at counter A13 at HKIA and off you go.
Fast and easy to use. 30GB for 8 days. However, directions were not easy to find. To note that collection is at counter A13, right outside the arrival gates. Refund of the rental Octopus can be done at the Airport Express when departing from HK.
Really help us , it is easy and quick to pick up at counter A13 Hongkong airport, thankyou Pelago