it was a really smoorh process, from finding the assembly point to the ride over and back from nami island, highly recommended!

Great for free and easy travellers - would be good if the tour could start earlier! Driver drove safely.

Easy to locate the boarding point and friendly staff. However, the timing provided in the itinerary is not accurate. The traffic in Seoul can be very bad and it took us more almost 3 hours to reach Myeong-dong on our way back.

Print out the vouchers and Just follow the instructions. Ours were to meet at MyeongDong station exit 2. Bus was already there. Just wait and more people arrive and were waiting. Just ask others around to confirm. Nearer to time, 9am, the facilitators arrived with name list. Once confirmed, just board the bus. About an hour and a half to reach the Nami Island ferry point. Buy the entrance tickets on the spot and board the ferry. [There's a zip-line (maybe 300 meter long on a maybe 30m high tower) anchored to the Nami Island, nearby the ferry area. Those who like a little adventure should take it and just return via the ferry later. I only saw the ride when I was in the ferry. Missed the chance.] Roam around the beautiful island. Activities and food are available. Facilitator asked us to return by 4pm. But Bus only left at 4.30pm. Return journey took 2 and a half hours due to traffic jam.

Operator was KTourstory. If you are only booking shuttle bus, there will not be any email reminder from the operator a day before the event. Pay attention to where your meeting point is and how to get there. Be on time or you would miss your bus. I had to WhatsApp KTourstory a few times during the day. They were very responsive and efficient. Good agent. Nami Island was really looking like in the picture in the fall. Beautiful. But do not go there on weekends. I visited on a Saturday. The lines to the ticket booth and to the ferry boarding pier were very, very long. The island was super-crowded with locals and tourists. It did not do the island justice as a tranquil hideaway for nice peaceful walks in a beautiful setting. I love Nami Island. Will come back… during weekdays. The traffic during the weekend was horrendous. It took us 3 hours to get from Seoul to the ferry station. The poor driver had a frustrating time in the slow-moving traffic. I would definitely recommend the shuttle bus to Nami Island. It was convenient and allowed me to sleep right through the ride both ways.

Pick up 時の対応が悪い。3つのツアーが同時刻、同じ場所から出るが、どのガイドが自分の担当か分かりにくい。ガイドがツアー名を書いたプラカードを持つと良いのでは？