Suitcases (total length, width, and height less than 160 cm)
Carry-on suitcases (total length, width, and height less than 120 cm)
Non-standard (snowboards, golf bags, etc.)
Weight limit: less than 30 kg
Content limit: Item value of JPY100,000 or less
The provider can deliver suitcases (check-in or carry-on size), cardboard boxes, handbags, snowboards, etc.
Please note that the provider cannot accept wallets (cash and credit cards), identification documents (passports), jewellery (diamonds and pearls), flammables (fireworks), toxic plants, poisons, cannabis, amphetamines etc. (all substances prohibited by Japanese law), and all animals including pets (dogs, cats, insects, reptiles, fish).
Efficient service provided by Airporter JP, luggages arrived as planned at Narita Airport.
Smooth communication and managed to add an additional bag to my same delivery 2 days before . Used this service twice in Tokyo.
It really convenient, especially saving times,
awesome~~
Smooth experience . But take note that they do not have a notification email when they pickup / drop-off your luggage. But if you contact them and ask, they will reply promptly on the status of your luggage.
Easy to drop off at Haneda. But I booked a second luggage delivery from Disney hotel to another hotel with a 24/7 concierge and it didn't work