Please check if your phone supports eSIM and make sure your phone is not locked version before purchasing.
All iPhones bought from China mainland, Hong Kong and Macau DO NOT support eSIM.
All Samsung purchased from China mainland, Hong Kong, Macau and Taiwan DO NOT support eSIM.
One device can scan and save multiple eSIM QR codes (up to 8 eSIMs), but only 1 eSIM can be used at a time
It must be installed and activated at the destination within 30 days after receiving the eSIM, otherwise the eSIM will become invalid and unusable.
If you do not receive email having eSIM, kindly check spam/junk email or contact us.
Please do not delete eSIM after activating. The eSIM QR code can only be activated once. We are not able to assist you if the eSIM has been deleted from the device.
Good use, good service. I'm pretty satisfied with it