Outside food and drinks are not allowed inside the venue.
Dangerous materials and items such as bottles, firecrackers, lasers, and other things that may disturb or inconvenience other attendees are prohibited inside the venue.
Pets are not allowed inside the venue, with the exception of service animals with valid identification.
Ticket holders must arrive at The Grande Whisky Museum (TGWM) ticket desk at least 15 minutes prior to the time printed on the ticket or shown on mobile. Should you miss your allocated time entry cannot be guaranteed.
Your booking reference must be produced as proof of booking on the day of the visit.
Tickets cannot be transferred to a different date or time.
No ticket may be resold. If TGWM reasonably believes that a ticket has been resold, the holder may be refused entry to the TGWM Tour without payment of compensation.
Whisky tasting experience is strictly for those aged 18+ years old. In all cases, proof of age must be provided.
Children under the age of 16 must be accompanied by an adult, aged 18 years or over at all times.
In accordance with Singapore law smoking is strictly prohibited.
No cancellations, refunds, or changes can be made.