Scan the QR Code at the designated Airport Express gate to gain access.
When departing from the airport on Airport Express, you will only be required to scan the ticket upon exiting at your destination.
Airport Express Customer Service Centre is located at Hong Kong, Kowloon, Tsing Yi and Airport Station with business hours from 6:00am – 12:30am daily.
Was smooth. No hassle. Only need to tap the QR code once either way. Staff at HK station were also helpful in directing travellers.
Easy to use. Just scan the QR code
Price is great, easy to redeem
Smooth. QR code sent to my email immediately after the order paid and I can use it at the ticket gantry with no issue. The train has high frequency with lots of vacant seats, and dedicated space for luggage.
Cheaper to buy here using the airline promo code. Good deals! Easy to use as well. Just scan at the exit.
Ease of use with the QR code from the booking.