Leaflets describing the aquarium are available in English, traditional Chinese, simplified Chinese, Korean and Thai.
Visitors who use wheelchairs in the aquarium are requested to come to the KAIYUKAN Information Counter located on the 2F of the Entrance Building to receive some explanations about the aquarium tour.
Wheelchairs are lent out to visitors free of charge at the KIAYUKAN Information Counter.
To ensure that all visitors can fully enjoy the aquarium, the KAIYUKAN does not recommend the use of baby strollers within the venue.
Some exhibits cannot be observed from the eye level of babies or young children in strollers.
Because of the low lighting, it is also possible that a baby stroller may collide with other visitors, causing injury when the venue is crowded.
It is highly recommended that parents carry their babies in their arms when entering the aquarium; the Service Counter will keep their baby strollers free of charge.
Please also note that baby strollers are not lent out to visitors at the aquarium.
The aquarium accepts the entry of the following guide dogs:
1) Assistance dogs
2) Hearing dogs
3) Service dogs
Guide dogs and their owners with disabilities can enter the aquarium in the same way as general visitors.
Easy to redeem at entrance just scan QR code sent by the agent. A little issue on the transfer, car accident, a private car collided to my transport. Everyone is sade and the driver still send us to the sea aquarium then heading back to the accident scene for police reporting.