Please arrive at the designated location 10 minute(s) before the scheduled departure time, as the tour will depart on time
If you wish to rent the entire facility, this can be arranged for an additional fee of 10,000 yen per group (payment on site).
The organizers and guides will not be held responsible for any accidents that occur during the tour, except in cases where the accidents are caused by the organizers' or guides' intentional or gross negligence.
Tours in the great outdoors can be fun but also dangerous, so please follow the instructions of your tour guide.
Please wear comfortable clothes that you don't mind getting a little dirty, and comfortable shoes such as light trekking shoes or walking shoes. It may be chilly on some days, so please wear long sleeves, long pants, and something to wear over your clothes to keep warm.
Bring drinks if you need to stay hydrated.
If you are using the day spa, please bring a towel for bathing in the hot spring.
If it rains, you can change to the "Shirogane Primeval Forest Walk" plan if you wish. In that case, we will lend you rain gear so you can enjoy the rainy forest with sparkling drops of water.
If the tour is cancelled due to force majeure (natural disaster, virus), there will be no cancellation fee.